Ken Omolayo, trading as Globally ("Globally", "we", "us") is the data controller for the personal data collected through this website and app. That means we decide how and why your data is used, and we are responsible for protecting it.
What we collect and why
- Booking details — name, email, phone, appointment address, notes. Used to arrange your appointment and send your confirmation (to perform our contract with you).
- Stylist registration details — name, contact details, ID number, address, job ID, specialties, service areas, social handles, photos. Used to list stylists and verify who they are (contract and legitimate interests).
- Account details — email and sign-in information for stylists and admins (contract).
- Location — your location if you allow it for the map, and a stylist's live location while they share a trip (consent; you can turn it off at any time).
- Reviews and messages — reviews you post and any support messages (legitimate interests).
- Technical data — IP address, device and browser details, usage logs. Used for security, fraud prevention and improving the service (legitimate interests).
- Style descriptions you type into the AI Stylist, used to suggest looks (contract).
Who we share it with
- The stylist you book, who needs your details to do the appointment.
- Service providers who run the service for us, such as hosting, database, maps and AI providers.
- Paddle, our Merchant of Record, for selling services, payments, tax compliance and invoicing.
- Professional advisers such as lawyers and accountants.
- Authorities, where the law requires it.
Some of these providers may process data outside your country, including outside the UK/EEA. Where they do, we rely on safeguards such as adequacy decisions or Standard Contractual Clauses.
How long we keep it
We keep data only as long as needed for the purposes above and to meet legal obligations, then delete or anonymise it.
Your rights
Depending on where you live, you can ask to access, correct, delete, restrict or move your data, object to how it's used, and withdraw consent at any time. UK/EEA residents can also complain to their data protection authority. We respond within one month.
Security
We use appropriate technical and organisational measures, including encryption in transit, access controls and keeping private details (such as ID numbers and street addresses) hidden from public pages.
Cookies
We use only essential browser storage needed to keep you signed in and make the service work. We do not use advertising cookies.
Contact
To use your rights or ask a question, contact Globally through the details on this website.